Terms & Conditions

If you have questions before or after you buy, we urge you to us a call or send an email. Our number is (815) 777-1922. Our email is info@gratefulgourmetgalena.com

  • If your purchase doesn't meet your expectations, you may return it to us within 30 days of purchase for an exchange, credit or refund. All returns must be in as-new, re-salable condition, accompanied by the original receipt. Shipping charges are not refundable.
  • Pack your return securely, in the original shipping materials if possible and ship to:

The Grateful Gourmet Co.
204 N. Main St.
Galena, IL 61036

  • Damage during return shipping is not the responsibility of The Grateful Gourmet Co. Damaged merchandise will not be eligible for exchange, credit or refund. Returns may also be made at our store.
  • Refunds will be posted to the creit card used to make the purchase. Refund receipts will be mailed to the original shipping address.                                       

 

       Thank you.